You’re not paranoid if…

[firecat]

I got a phone call. The person asked for me by my first name. Then he said he was calling from [$MY HEALTH INSURANCE CO] and they wanted to review my medications.

I said “Why?”

He said because their records suggested [$VITAL SIGN] was [$INAPPROPRIATE RANGE] and my treatment was inadequate. He used that tone of voice that suggests I am expected to comply, if you know what I mean.

I said “I don’t want to” and there was a several second pause and I hung up.

I don’t really think it was a scam, but whatever it was, they went about it all wrong.

Opinions welcome. No advice, please.

Comments

[firecat]

Yeah, that’s what I expect. Maybe that would have happened if I’d consented to go ahead. Who knows?

[noelfigart]

Leading with HPI (protected health info, which absolutely includes vitals) BEFORE verifying identity is actually illegal, though whether or not you want to pursue that is something else entirely.

[firecat]

Useful to know, thanks!