firecat: gorilla with arms folded looking stern (unamused)
[personal profile] firecat
Mail order pharmacy: "After receiving your prescription we'll process it in 2-3 days and put it in the mail."
Me, 3 weeks later, on phone to doctor's office: "I'm out of this prescription because the mail order pharmacy hasn't sent it yet. I need a 1-month refill right now. Please be ready for the local pharmacy's phone call."
Doctor's office: "Sure, no problem."
Local pharmacist, next day, to me: "The doctor's office hasn't approved your prescription yet."
Me, at doctor's office, 15 minutes later: "The pharmacy says you haven't approved the prescription."
Doctor's office (after getting on phone with pharmacy): "It turns out they had it ready after all."
Me, to pharmacist, 15 minutes later: "Why did you say the prescription wasn't ready, when you had it all along?"
Pharmacist: "The doctor's office just called in the approval."

Date: 28 Jan 2005 09:32 pm (UTC)
From: [identity profile] mittelbar.livejournal.com
Grr! Nice extra rant.

Date: 28 Jan 2005 10:28 pm (UTC)
From: [identity profile] liveavatar.livejournal.com
An true example of the power of showing instead of telling. (wry smile)

And what a pain in the butt.

Date: 29 Jan 2005 02:58 am (UTC)
From: [identity profile] syzygy.livejournal.com
So who do you believe?

Date: 29 Jan 2005 03:05 am (UTC)
From: [identity profile] karenkay.livejournal.com
I'd believe the pharmacy--this kind of stuff happense ALL THE TIME. It's so annoying.

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firecat (attention machine in need of calibration)

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