Enforced cheerfulness $FAIL
27 Dec 2011 02:50 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
firecatI was in Walgreen's just now, and the cashier was wearing a button front and center on her uniform that said "Is my smile a 9?"
I assume that she had to wear it. I was tempted to ask, but I didn't want to waste her time because there was a long line. It made me furious on her behalf. If your policy is that employees should act friendly, I suppose there's nothing I can do about that, but I really don't like requiring employees to wear buttons that invite the customer to police their behavior (behavior that has nothing to do with whether they're doing the work of cashiering correctly).
I assume that she had to wear it. I was tempted to ask, but I didn't want to waste her time because there was a long line. It made me furious on her behalf. If your policy is that employees should act friendly, I suppose there's nothing I can do about that, but I really don't like requiring employees to wear buttons that invite the customer to police their behavior (behavior that has nothing to do with whether they're doing the work of cashiering correctly).
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no subject
Date: 28 Dec 2011 02:34 pm (UTC)I'm also self-employed and a popular instructor in a small town, so unfortunately, when I walk out my front door, I'm sort of on stage. I dislike that I can't go to the damn grocery store without feeling like I have to be "on", but I haven't found a solution that doesn't interfere with the bottom line on that one.