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[personal profile] firecat
Do you choose online delivery for bills and financial paperwork?

If so, what arrangements do you have set up for having those bills paid and that paperwork reviewed if you have a long illness and can't do it yourself? Or if you die?

This message brought to you by Wells Fargo, which informed me when I logged on today that it had changed my statement delivery option to "online only." I was able to change it back, but it pissed me off that they did it in an "opt out" manner like that.

I don't LIKE paperwork and would prefer to use online delivery for such things, but even though I would trust my partners to take good care of me if I got sick, that doesn't mean I want to give them full access to my email.

Date: 23 Aug 2013 08:40 pm (UTC)
From: [identity profile] bemused-leftist.livejournal.com
I don't trust online bill paying services; I prefer to receive the bills by email then pay by paper check.

With online bill pay, the worst case is very bad: the money doesn't get received and/or credited, but has been deducted from my account so I can't pay it some other way. Very worst, it might get credited to some whole wrong company, so I'd have three companys' phone trees to deal with to get it back.

Even if the transaction works okay, later getting a proof of payment can be a problem after several months, and may require visiting the bank and getting someone behind a desk to search their records, if they can do it at all. (Even when I've paid by a paper check! -- Now I pay the extra $2 to get images of all checks sent out in the paper monthly bank statements.)

The exception is, in a hurry I may use a credit card.

As to if I'm out of action, my partner would have a much easier time finding bill statements with account numbers etc in my email than on paper around my desk. Just clicking on Thunderbird logs into the email account.

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